TRAINING PROGRAMS

Management & Leadership

• Coaching Skills

Learn the basics of coaching employees, with the added value of updated techniques for today's more diverse, complex, and challenging workforce.

• Managing During Change

How to maintain productivity, surpass customer expectations and protect your human capital, even during the most difficult transitions.

• Delegation

Learn the basics, plus how to use delegation as a tool for managing change, while developing your team members' potential.

• Facilitation Skills

Getting people aligned and moving in the same direction is critical to successful change. Get the most from every single team member and co-worker. 

• Feedback

Easy to follow guidelines for this critical process to keep communication channels open during change. Deliver feedback without creating defensiveness.

• Goal Setting

Set "stretch" goals that are realistic and attainable within the changing context of your organization.  Turn good ideas into concrete achievements.

• Interviewing Skills

Having the right people in the right jobs at the right time is the foundation for success.  Avoid costly mistakes with a behavior-based approach.

• Leadership Skills

A good manager is not always a good leader.  Learn the difference and watch your team go that "extra mile" when change hits your organization.

• Mentoring

Mentoring doesn't have to be the hold-your-hand, old style approach.  This real-world process will ensure that you and your key talent are reaching full potential.

• Motivation Skills

Getting others to step out of their comfort zones takes more than rah-rah speeches at staff meetings.  Learn the secrets to inspiring people to give their best.

• Performance Management

Ambiguity is the enemy during change ... and performance reviews.  Take the mystery out of this process and set the stage for top performance.  

• Recognition & Reward

"One-size-fits-one" recognition can make the difference in keeping top talent motivated and committed during times of uncertainty. 

• Strategic Planning

Include both the logistics and the human element in proactive planning to be successful in managing constantly shifting priorities.

• Supervisory Skills

For both new and experienced supervisors - change heightens the need to hone the basics:  communicating, motivating, delegating and managing customer expectations.

• Team Building

Groups are not teams.  Change cannot work without teamwork.  Learn how to become the kind of coach that transforms groups into high-performing teams.

• Team Reconstruction

Team leaders who quickly rebuild fractured teams during change make the difference between "thriving" or simply surviving ... for themselves, their team members and the organization.