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Toronto Ontario - Vancouver British Columbia - Calgary Alberta - Ottawa - Montreal Quebec - Niagara Falls - Canada - New York - Minneapolis - Albuquerque - USA - Scotland -TaiwanChange Resources Group Inc.
TEAM BUILDING CHANGE MANAGEMENT GAMES ... Amazing Race Apprentice Survivor Are You Smarter Than a 5th Grader?
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Team Building & TechnologyIn-depth critical discussion about successes and failures in technological applications for organizational change in general, and knowledge management specifically: "When used right, technology becomes an accelerator of momentum, not a creator of it. The good-to-great companies never began their transitions with pioneering technology, for the simple reason that you cannot make good use of technology until you know which technologies are relevant." (page 6) Integrating Knowledge Management Technologies in Organizational Business Processes: Getting Real Time Enterprises to Deliver Real Business Performance by Dr. Yogesh Malhotra, Founder, Brint Institute. (To be published in a special edition of Journal of Knowledge Management, Q.4, 2004) Team Building & Human Capital Systems"While some ... may welcome the necessary changes, others can be expected to resist them; alternatively, they may support the changes, but lack the ability to work in a new way. The success of a HCDM initiative will depend largely on its ability to generate some quick, visible wins. " (page 16)Human Capital Development & Management: The Next Generation of Virtual Integration Across the Extended Enterprise, a Saba white paper by Bobby Yazdani (CEO & Chairman of the Board) and Brooke Manville (CLO & Chief Customer Evangelist) Team Building & Customer RetentionA Loyalty simulator analyzes how changes in company performance and price will affect customers’ loyalty as well as revenues. Based on the disguised results of an actual research study. You create "what if" scenarios to see how loyalty and revenues will be affected by the changes made to ratings values and customer experiences (negative and positive). Customer Loyalty & Profitability Management by Harris Interactive who specialize in Internet-based research. Team Building & Talent Retention"When business is on a downswing and layoffs are rampant, it is tempting to reason that employees would be reluctant to trade what they have for uncertainty and that the growing pool of talent in the labor market offers hope suitable replacements can be found for employees who do leave. Under closer scrutiny, there is a strong case against such thinking. It is never simple or cheap to replace a top performer." (page 3)Retaining Valued Employees White Paper by Martin J. Cohen, The Ayers Group, CPI
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